Privacy Policy

1. Introduction

EvilCraft Technology ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. We adhere to the highest standards of data protection, including compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms, please do not use our services.

2. Information We Collect

2.1 Personal Data You Provide

We collect information you voluntarily provide to us, such as:

• Contact Information: Name, email address, phone number, company name, and any details you share via forms, emails, or chat.
• Project Details: Information about your project requirements, budget, timeline, and technical preferences.
• Account Credentials: If you register for an account, we collect your username, password, and authentication data.
• Communications: Records of your correspondence with us, including support tickets, feedback, and survey responses.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data:

• Device & Browser Information: IP address, browser type, operating system, device model, and screen resolution.
• Usage Data: Pages visited, time spent, click activity, referral URLs, and interaction patterns.
• Cookies & Similar Technologies: We use cookies, web beacons, and local storage to enhance your experience and analyze usage. See our Cookies section for details.

2.3 Information from Third Parties

We may receive information about you from third-party services, such as analytics providers (e.g., Google Analytics), marketing partners, or social media platforms, but only when you have given consent to those third parties.

3. How We Use Your Information

We use the data we collect for the following purposes:

• Providing Services: To deliver our web development, system architecture, and consulting services, and to manage project delivery.
• Communication: To respond to your inquiries, send project updates, and provide customer support.
• Improvement: To analyze usage trends, optimize our website, and enhance our offerings based on feedback.
• Marketing: To send you promotional materials, newsletters, and event invitations, only with your explicit consent (you can opt out anytime).
• Security: To detect, prevent, and address technical issues, fraud, or security breaches.
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for basic site functionality (e.g., navigation, form submissions).
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences.
• Marketing Cookies: Used to deliver relevant ads and track campaign effectiveness (only with your consent).

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though this may affect certain features of our site.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., hosting, analytics, email delivery). These parties are bound by strict confidentiality and data protection obligations.
• Legal Requirements: If required by law, regulation, or legal process (e.g., court order, subpoena).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, we may transfer data to the new entity, but we will notify you and ensure continued protection.
• With Your Consent: In any other case, we will obtain your explicit consent before sharing your data.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

• End-to-end encryption for sensitive data transmission (TLS 1.3).
• Regular security audits and penetration testing.
• Access controls and authentication mechanisms.
• Staff training on data protection and privacy.

While we strive to protect your data, no system is 100% secure. We encourage you to use strong passwords and to notify us immediately if you suspect any security breach.

7. Your Rights (GDPR, CCPA, etc.)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal obligations).
• Restriction: Request that we limit processing of your data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to processing for marketing or other legitimate interests.
• Withdraw Consent: Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us. We will respond within the timeframes required by applicable law (typically 30 days).

8. Children's Privacy

Our services are not directed to individuals under the age of 16 (or 13 in certain jurisdictions). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly. If you believe we have collected data from a child, please contact us.

9. International Data Transfers

We are based in Egypt, but we may use service providers located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your data in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• anas.amr.ibrahim.suleiman@gmail.com
• +20 12-8454-3191
• Cairo, Egypt

You also have the right to lodge a complaint with your local data protection authority.